JUN ZAFRA Oakland, CA junzafra@gmail.com 510.862.8080 The project’s completion and success is the highest priority in my mind. I’ll quickly prove that I’m a valuable asset to any team with my strong interpersonal skills, collaborative tendencies, and leadership/management/mentorship skills. My work experience has all but increased my proficiency in product design, product management, and UI/UX experience with the end goal of producing results catered to the needs of the end-users. WORK EXPERIENCE SENIOR IMPLEMENTATION ENGINEER StackMap Inc, Santa Monica, CA May 2019 - Present • Contributed to the overall advancement, complexity, and progression of StackMap's line of indoor mapping software through the discovery of new implementation pathways, developing strong client relationships across the world, and teaching the next generation of employees • Deployed unique feedback-gathering methods to contextually realize the specific needs of the customer base, its end-users, and the library world as a whole to inform the implementation of personalized, customized solutions on a case-by-case basis • Collaborated with engineering, sales, and cross-functional product teams to identify user experience goals, metrics of success, use cases, users/markets, and competitive advantages • Served as a member of the engineering team since November 2017 and management team since May 2020 IMPLEMENTATION SPECIALIST StackMap LLC, San Francisco, CA November 2017 - May 2019 • Collaborated with cross-functional teams to further extend StackMap’s global reach, scale to growing needs, cut costs, and deliver an unparalleled customer experience • Brought web accessibility compliance to various indoor mapping software products through the implementation of WCAG 2.0 standards • Created and designed high-quality map graphics for indoor spaces and libraries GROUND TRUTH TECHNICIAN Cruise Automation, San Francisco, CA August 2017 - October 2017 • Enhanced machine learning capabilities of autonomous vehicles through the deployment of supervised learning algorithms • Enabled data-driven decision making for the Cruise autonomous vehicle through careful consideration of HRI research results O a k l a n d , C A j u n z a f r a @ g m a i l . c o m 5 1 0 . 8 6 2 . 8 0 8 0 E X P E R I E N C E J U N Z A F R A UNDERGRADUATE RESEARCH ASSISTANT (Re-Co) Recognition Laboratories University of California, Santa Cruz September 2016 - June 2017 • Collaborated with cross-functional teams to identify research objectives and plan effective methods concerning factors in grit and how certain upbringings affect it • Developed deeper understanding of methods used to design, create, and conduct questionnaires, surveys, scripts, and assessments • Produced inquiries for surveys and questionnaires with special attention to relevancy regarding participants’ religious and familial upbringing • Administered live experimentation with participants and followed constructed procedures in a laboratory setting while observing and analyzing findings EDUCATION B.S. Cognitive Science / Emphasis: Artificial Intelligence University of California, Santa Cruz 2017 Honors Achievements: Magna Cum Laude (3.80+ GPA) SKILLS • Team Leadership • Critical Thinking • Team Motivation • Public Speaking • Collaborative Problem Solving • Leadership • Presentation Skills • Cross-functional Team Leadership • Problem Solving • Presentations • Decision-Making • Problem Solving • Presentations • Decision-Making • User Scenarios • Scenario Planning • Scenario Development • Contextual Inquiry • Questionnaire Design • Applied Probability • Solution Implementation • UX Research E D U C AT I O N S K I L L S REFERENCES Lex Cooke CEO StackMap Inc, Santa Monica, CA Email: lex@stackmap.com Phone: 203.610.1196 Alexa Roy Head of Sales Development StackMap Inc, Santa Monica, CA Email: alexa@stackmap.com Phone: 401.626.5789 Clay Shaw Full Stack Developer StackMap Inc, Santa Monica, CA Email: clay@stackmap.com Phone:415.279.5665 R E F E R E N C E S