The Visionary Banker Who Became a Global Catalyst for Growth VOL: 03 ISSUE: 04 2024 - Harvard Business Review The goal of coaching is good management: to make the most of an organiza on's valuable resources. Editor’s Note People, unless coached, never reach their maximum potential. e live in a society that often celebrates the self- W made individual. The lone wolf who carves their own path and achieves success through sheer grit and determination. But there's a secret weapon that many high achievers share: a coach. As quoted by Bill Gates, “Everyone needs a coach. It doesn’t matter whether you are a basketball player, a tennis player, a gymnast, or a bridge player.” He says, “We all need people who give us feedback. That is how we improve.” Bill Gates, Eric Schmidt, countless athletes, and even surgeons all have coaches, not because they're not good enough on their own, but because even the most successful people benefit from having a coach in their corner. These coaches provide an external perspective, serve as accountability partners, offer tailored guidance, and facilitate a mindset shift towards a growth mindset, where challenges are viewed as opportunities to learn and improve. However, have you ever witnessed a highly successful leader seemingly stuck in a rut? Perhaps they struggle to delegate effectively, or maybe their communication style unintentionally undermines their team. This is where executive coaching steps in, offering targeted support to help these leaders overcome obstacles and reach their full potential. - Bob Nardelli In our latest feature of The CIO World , "Top 10 Most Promising Executive Coaches to Know," we introduce you to a group of exceptional individuals who understand the nuanced challenges faced by high-performing individuals and organizations. These coaches possess a wealth of experience and expertise in guiding leaders through complex situations, helping them navigate obstacles, and unlocking their true potential. From fortifying leadership skills to nurturing effective communication strategies, each coach on this list brings a unique approach and valuable insights tailored to the needs of their clients. Whether it's enhancing strategic thinking, improving team dynamics, or driving organizational change, these executive coaches are adept at facilitating growth and driving success at the highest levels. With their guidance and support, leaders can overcome barriers, maximize their impact, and achieve sustainable results in the current multifaceted business domain. Have a good read ahead! The Visionary Banker Who Became a Global Catalyst for Growth Cover Story 08 CONTENTS Dr. Isabella Fugaccia Naviga ng Beliefs for Enduring Excellence Rosie Sweetman Partnering with Purpose-driven Leaders, Teams and Oraniza ons through Coaching Excellence Sylvia Beer-Hill Cra ing Success Through Neuroplas city and Empowerment Profiles Articles Finding Your Perfect Fit! How to Decide the Right Coach for You 16 28 20 24 32 A Strategic Guide! How Execu ve Coaching Works? Editor-in-Chief Deputy Editor Managing Editor Assistant Editor Visualizer Art & Design Head Art & Design Assitant Business Development Manager Business Development Executive s Technical Head Assitant Technical Head Digital Marketing Manager Research Analyst Circulation Manager Chidiebere Moses Sam Carter Alaya Brown Maria Evans Chris Carter Millie Simon Judy Smith Phoebe Jacob Aisha, Olivia David Walker Mia Rodricks Helena Smith Eric Smith Richard Martinez Copyright © 2024 The CIO World, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from The CIO World. Reprint rights remain solely with The CIO World. Follow us on www.facebook.com/thecioworld www.twitter.com/thecioworld We are also available on RNI No.: MAHENG/2018/75953 Descrip on Featuring Gosia Gorna www.gosiagorna.com Dr. Isabella Fugaccia® and On The Learning Road® www.isabella fugaccia.com/ Henley Business School UK www.henley.ac.uk Mul verse Consultants www.mul verse conultants.co.uk EMCC Global and RK Academy www.rizakadilar academy.com | www.emccglobal.org Sweetmans and Partners www.sweetmansand partners.com The WLA www.thewla.com Massey University www.massey.ac.nz Becker-Hill Inc. www.sylviabecker -hill.com Catherine Bardwell Director and Execu ve Coach Gosia Gorna Execu ve Coach Dr. Isabella Fugaccia Founder and CEO Karen Foy Execu ve Coach Dr. Michael Nates Execu ve Coach Dr. Riza Kadilar President Rosie Sweetman Co-director Sandra Pinnington Founder and Execu ve Coach Dr. Suze Wilson Execu ve Coach Sylvia Becker-Hill Cer fied Master Neuroplas cian and Professional Cer fied Coach Catherine, Director & Execu ve Coach at Eluminas, partners with clients for las ng behavior change, fostering resilient, adaptable, empathe c, and inclusive leaders through bespoke coaching and development programs. Neuroscience-driven, global impact. Gosia empowers purpose-driven entrepreneurs to conquer fears, take inspired ac on, and make confident contribu ons. With 20+ years of experience, she helps leaders achieve clarity, confidence, connec on, business intui on, and fear transforma on. Isabella is a global STEM business entrepreneur, former corporate execu ve, and clinical neuroscien st dedicated to empowering leaders through science-based methods. She drives growth, innova on, and success in global corporate and entrepreneurial ventures. Karen, MSc in Coaching Psychology, is a seasoned Execu ve Coach and Lecturer at Henley Business School. With 15 years' experience, she empowers individuals and teams through strategic coaching and innova ve solu ons. Dr. Michael: Advisor, consultant, sustainability & H&S professional, execu ve coach with 30 years' experience. Specializes in team development, leadership, ESG, sustainability, corporate responsibility, and OHSE. Riza is a seasoned senior execu ve with 30 years of leadership in interna onal banking. Known for driving results, he has successfully led major projects and invested in promising scale- ups. Rosie leads an award-winning b-corpora on focused on sustainable learning and impact through partnerships. A skilled coach and facilitator, accredited in various coaching models and recognized for excellence. Sandra, a seasoned Execu ve, Career, and Team Coach for 20+ years, founded a Coach Agency to empower organiza ons with cer fied coaches. Dr. Suze is a leadership expert challenging tradi onal views, focusing on ethical, sustainable leadership prac ces. Her research ques ons grandiose leadership ideals, advoca ng for more contextual, collabora ve approaches in organiza ons. Sylvia, a transforma ve execu ve coach with 24+ years of experience, blends science, psychology, and mys cism to liberate clients from societal constraints, fostering rapid, graceful personal growth and success. Eluminas www.eluminas.com Company Name 30 Years of Banking, Leadership, Coaching, and Tech- Driven Investments! C hange is, by its nature, neither good nor bad; it simply is. It's a force of nature, a fact of existence, and the driving engine of progress. Resisting change is like trying to stop the tide from coming in; it's an exercise in futility. But what if we shift our perspective and see change not as a challenge but as an opportunity? Dr. Riza Kadilar is one such visionary who has seamlessly traversed the spheres of banking, training, coaching, and mentoring. With a background deeply rooted in banking, he's been a senior banking executive as an approved person by regulatory authorities in the U.K., the Netherlands, France, and Turkey. His career unfolds like an exciting novel, filled with chapters of creating, merging, and closing various international banking entities. It's a journey through the complexities of the financial world, where he's navigated the challenging waters of establishment, mergers, and closures with a steady hand. But there's more to this multifaceted professional. Early in his career, Dr. Riza recognized the importance of human capital development. The Visionary Banker Who Became a Global Catalyst for Growth C O V E R S T O R Y There are two other main principles that I truly believe and apply in my leadership: the rst one is based on the saying that "partnerships are not created by partners, but by common goals," and the other one is "you can bring the horse to the water, but you cannot make them drink it. Dr. Riza Kadilar President RK Academy | EMCC Global Top 10 Most Promising Execu ve Coaches to Know His journey into leadership development and training began with him earning the title of 'Leading International Training Fellow' at Junior Chamber International, followed by delivering training sessions in numerous countries. This experience fuelled his entrepreneurial spirit, leading him to establish companies that became market leaders in leadership development training. A visiting professor at prestigious universities, he also had the privilege of mentoring and guiding younger generations. As an advocate for continuous learning and growth, he delved into the world of coaching during his tenure in London. Over the course of a decade, he honed his coaching skills while serving as a business leader. But it was during the international financial crisis that he expanded his horizons. He completed advanced training not only in coaching but also in various fields of psychology, such as gestalt, CBT, TA, and positive psychology. In the process, he embraced the concept of developmental mentoring while chairing the European Mentoring and Coaching Council (EMCC) in Turkey. Dr. Riza's global perspective shines through in his current role as President at EMCC Global and also at RK Academy . Based in Amsterdam, he's been at the forefront of the coaching and mentoring landscape. His career isn't just about finance; it's about the development of individuals and organizations, transcending borders and cultures. But that's not all. He has diversified his portfolio by investing in tech-driven scale-ups. His unique blend of access to capital and international business acumen has positioned him as a sought-after advisor to the leadership teams of these companies. He's a believer in technology and its potential to advance humanity. Below are the interview highlights: Impressive Background He holds a Ph.D. in Economics and has an impressive educational background. He earned his BSc degree in Industrial Engineering from METU and went on to obtain his MSc degree from Stanford University. He also completed an MBA at HEC, Paris, and an executive management course on banking at INSEAD. Additionally, he has advanced-level diplomas in executive coaching and mentoring and has recently participated in online programs on leadership in the digital age at Columbia Business School and INSEAD. Throughout his professional career, he has gained extensive experience in senior-level bank management roles in the UK, the Netherlands, France, and Turkey. Between 2006 and 2020, he has served as the senior country manager and representative for Turkey at NATIXIS. Prior to this, he worked as the deputy CEO at a merchant bank in London from 2002 to 2006, as a management board member of a trade finance bank in Amsterdam from 1998 to 2002, and as the head of corporate banking and financial institutions at a Turkish bank in Istanbul from 1994 to 1998. During his time in the banking industry, he has successfully established five entities, led the restructuring of three subsidiaries in various European jurisdictions, and closed If asked "in what part of human history I would prefer to live," I would say "tomorrow." I believe in technology and the advancement of humanity. down two subsidiaries and three representative offices. His exceptional track record demonstrates consistent business and profitability growth throughout his career, with no incidents related to credit, compliance, reputation, or operations. In addition to his professional endeavors, Dr. Riza holds several voluntary positions. He currently serves as the global president of the EMCC Global (Brussels), scientific committee member at the Institut du Bosphore (Paris), president of the TUSIAD Netherlands Task Force (Amsterdam), and board member at the Hisar Education Foundation (Istanbul). He also provides business development advisory services and executive coaching and training to a select number of prominent corporate clients. Furthermore, he is an active investor in startups, particularly in the field of agri-food technology. He is the author of five published books and regularly contributes to Bloomberg Businessweek Turkey and Harvard Business Review (HBR Turkey). As a visiting professor at leading universities, he has shared his expertise with students and delivered motivational speeches in over thirty countries during the past twenty years. His vast knowledge and experience make him a highly respected figure in the fields of economics and business. EMCC Global and RK Academy He explained that the organization, formerly known as the European Mentoring and Coaching Council, is a global professional body that focuses on developing, promoting, and setting the expectation of best practices in mentoring, coaching, and supervision. With its origins in the U.K. in 1992, EMCC Global has now become the go-to body worldwide for coaching, mentoring, and supervision. On the other hand, RK Academy is an online platform that aims to provide individual learning portfolios for professionals around the globe. The academy offers training in areas such as inclusiveness and diversity, leadership in the digital age, mentoring and coaching, as well as a wide range of online learning resources. These resources are designed to enhance the much-needed leadership skills of its followers. Additionally, the academy serves as a platform for him to deliver keynote speeches at corporate events. Furthermore, he has another outlet called K Ventures in the Netherlands. Through this platform, he provides advisory support to clients in the fields of access to finance, international business development, and coaching and mentoring services to enhance their human capital resources. K Ventures also acts as a vehicle to filter his investment portfolio, focusing particularly on food and agri- tech, mobility, and blockchain-driven initiatives. Financing Flagship Projects During his tenure as a senior banker, Dr. Riza had the opportunity to finance several significant projects. These included flagship infrastructure projects such as the award- winning Çanakkale Bridge, Haliç crossing, and various metro lines in Istanbul, Turkey. Additionally, he financed projects like the A15/A20 Blankenburg link in the Netherlands, numerous aircraft for leading airlines, and major industrial complexes like Star Refinery, TUPRAS residual upgrade, and power plants in Turkey, as well as various European and African countries. It is worth mentioning that his career as a senior banker was also shaped by his involvement in the initiation and design of covered bond programs for Turkish banking institutions and various international capital markets activities. These projects have not only provided significant benefits for local and international society but have also contributed to improving energy efficiency and supporting the transition to low-carbon initiatives, positively impacting our planet. Achieving Global Leadership Dr. Riza believes that the greatest treasure on earth lies in the human personality, and this belief shapes their leadership style. Their aim is to bring out the best in every person they work with by creating an environment where they can flourish and be the best version of themselves. This is only possible when teammates feel respected, heard, seen, and secure. He acknowledges that in the past, it was relatively easier to achieve this with homogenous teams. However, anecdotal data and scientific evidence have proven that diversity brings amazing advantages to teams when supported by a high degree of inclusion. Therefore, his leadership style extends beyond their relationship with the organization's leadership team to ensure that these principles prevail among all stakeholders. He adheres to two other main principles in his leadership. The first is based on the saying that partnerships are not created by partners but by common goals. The second principle is that you can bring the horse to the water, but you cannot make them drink it. During their tenure as president of the organization, EMCC experienced substantial growth. They expanded their reach from a European legacy to covering the world, including the Asia-Pacific and Latin American regions. Membership increased from four thousand to over fifteen thousand, accredited practitioners grew from just over one thousand to more than fourteen thousand, and cash reserves multiplied from limited resources to seven-digit figures. They aligned their accreditation process with global higher education frameworks and collaborated with major institutions like the European Commission to contribute to lifelong learning opportunities in all communities. They implemented micro-credentialing and enabled individual learning portfolios for every individual. Additionally, they commissioned and conducted ground- breaking academic research to demonstrate how coaching and mentoring support personal effectiveness in the current era of change. Dr. Riza and their teamwork with partners and stakeholders aim to enable an inclusive society capable of addressing climate challenges and digital transformation. All these achievements have been made possible thanks to the dedicated volunteers from all over the world who are working tirelessly to make the world a better place. He attributes their inclusive and facilitative leadership style as a catalyst for these accomplishments. Training and Coaching Worldwide He has delivered keynote speeches, training, and mentoring/coaching in over 30 countries. His programs have reached more than ten thousand participants. While the core of his approach and teachings remain consistent, he recognized early on in his career that 'one size does not fit all.' Cultural factors, including national, regional, and even family-based sub-cultures, greatly influence how people perceive the world and react to it. Therefore, in his training, he not only shares his contextual wisdom to inspire trainees, coachees, mentees, and participants, but he also empowers them to design their own paths and navigate their unique way of life. Advanced Coaching Certifications Dr. Riza began his journey in coaching in 1998, when he first delved into NLP. While serving as the deputy CEO of a small bank in London in the early 2000s, he received his first accredited training in coaching. The co-active method served as his gateway into this fascinating realm. During the global financial crisis, he pursued advanced-level coaching training and delved into in-depth studies at various psychology schools. Among the various areas of coaching, Gestalt proved to be the most impactful for him, as it taught him about reflective practice and how to navigate resistance to change. The concept of the paradox of change, which emphasizes the importance of effectively addressing resistance, still plays a crucial role in his coaching style. He has also found great value in human- centric models and the applications of positive psychology. Additionally, transactional analysis has provided him with a unique perspective that can be applied to any human interaction to understand the impact of relationships. In the early days of his coaching career, Dr. Riza focused primarily on achieving results and seeking the "aha moment." However, as time went on, he realized that this As a farmer, when you don't get the yield you want, you don't start getting mad with your seeds. mindset could inadvertently feed his ego as a coach or mentor. Instead, he now finds comfort in remaining invisible and refraining from claiming credit for the success of his coachees. The most significant impact of his learning experiences occurred when he effectively applied them to his own life. He strongly believes in the 3 C's of coaching: curiosity, courage, and compassion. As he incorporates these principles into his own inner dialogue, he has noticed that his coaching becomes more beneficial and effective for his coachees. Leading Multicultural Teams His leadership methodology is characterized by inclusivity, facilitation, vision, and motivation. His primary objective is to cultivate an environment in which each member of the team not only feels secure and enabled to perform optimally but also enjoys the palpable sense of being respected, heard, and duly acknowledged. His stewardship at EMCC Global demonstrates a profound sensitivity to the intricate interplay of cultures when collaborating with a globally dispersed team. Moreover, he generously imparts insightful anecdotes from his wealth of experience in mentoring, thereby serving as a potential fount of inspiration for those under his mentees. Navigating Challenging Leadership Dr. Riza shared a story about a tricky leadership situation he faced when working with a diverse global team. He stressed how important it is to have a variety of viewpoints in a team to make decision-making more interesting and well-rounded. However, he pointed out that challenges can arise when the team becomes too similar in their thinking. In such situations, they might prioritize external interests over what's best for the organization. The greatest treasure on earth lies in the human personality. He gave examples of times when the team had disagreements on important issues like the COVID pandemic, 'black lives matter,' 'MeToo,' 'climate action,' and the situation in Ukraine. To overcome these challenges, he uses a clever technique during board meetings called the 'empty chair.' This approach encourages inclusivity and effectiveness by considering different perspectives on any given issue. Managing and Motivating Teams Dr. Riza's perspective on managing and motivating teams to achieve consistent results can be likened to that of a farmer. According to him, "As a farmer, when you don't get the yield you want, you don't start getting mad with your seeds. Of course, the seed is very important, but all external factors and its match and relationship with its environment are even more important. This perspective is a guiding principle when I'm leading. So my focus is first to choose the team members that would best fit our common goals, and then to ensure that we sustain an enabling environment." Staying Informed in Banking and Leadership Dr. Riza regularly attends online certificate programs offered by prestigious universities. Additionally, he is actively involved in leading think tanks and professional circles. In order to find effective solutions, he believes in engaging in genuine dialogue with industry leaders. His non-executive board positions and advisory roles provide valuable insights, particularly when accompanied by honest and open exchanges of wisdom, data, and perspectives. magine you're at a crossroads. You have a lot of I dreams and goals, but the route ahead of you is unclear. You could use a trusted guide, someone who has traveled down comparable paths and can help you through the twists and turns. That's where a coach comes in: your cheerleader, strategist, and success advocate. But with so many coaches available, how can you pick the right one to walk alongside you? This guide equips you with the tools to navigate the coaching landscape and identify a coach who perfectly complements your goals and personality. Step 1: Define Your Goals and Needs Before getting into coach profiles, take a step back and determine exactly what you want to achieve. Are you hoping to launch a business? Master public speaking? Improve your work-life balance? Identifying your goals will guide your search for a coach with the relevant expertise and experience. March, 2024 www.thecioworld.com 16 How to Decide the RIGHT COACH for You Here are some prompts to get you started: • What are the biggest challenges I'm facing? • What areas of my life do I want to improve? • What skills do I want to develop? • What specific outcomes am I hoping to achieve? Step 2: Explore Different Coaching Specializations The world of coaching is a diverse one. Here's a glimpse into some popular coaching specializations: • Life Coaching: Life coaches provide guidance on a broad range of personal and professional areas, helping you navigate career transitions, improve relationships, and achieve greater self-awareness. • Executive Coaching: Designed for leaders and high- potential employees, executive coaches focus on enhancing leadership skills, strategic thinking, and communication effectiveness in a business context. • Business Coaching: Business coaches empower entrepreneurs and business owners to overcome challenges, set and achieve goals, and make strategic decisions to grow their ventures. March, 2024 www.thecioworld.com 17 Finding Your Perfect Fit! - Alaya Brown • Career Coaching: Career coaches help individuals with career exploration, resume writing, interview preparation, and navigating career transitions. • Relationship Coaching: Relationship coaches provide guidance on communication, conflict resolution, and building healthy relationships, both personal and professional. Step 3: Research and Evaluate Coaches Once you have a clearer picture of your goals and preferred coaching specialty, it's time to start researching potential coaches. Here are some effective strategies: • Online Directories: Platforms like the International Coach Federation (ICF) or Coach.me allow you to search for coaches based on location, specialty, and qualifications. • Recommendations: Ask friends, colleagues, or professionals in your network for recommendations. • Industry Publications: Reputable publications might feature articles or interviews with prominent coaches in your field of interest. • Coach Websites and Social Media: Review a coach's website and social media profiles to get a sense of their coaching philosophy, experience, and areas of expertise. Step 4: The Importance of Coach Credentials While formal qualifications aren't always a dealbreaker, considering a coach's credentials can provide valuable insights. Look for certifications from reputable coaching organizations like the ICF. These certifications demonstrate a coach's commitment to ongoing training and adherence to ethical coaching practices. Step 5: Schedule Initial Consultations Most coaches offer complimentary initial consultations. This is your chance to assess their coaching style, ask questions, and gauge if there's a good fit. Consider these factors during your consultations: • Chemistry: Do you feel comfortable and heard? Trust and open communication are crucial for a successful coaching relationship. • Coaching Style: Some coaches are directive, offering guidance and advice. Others are more Socratic, asking probing questions to help you discover your own solutions. Identify a style that resonates with you. • Experience and Expertise: Does the coach have experience working with clients who face similar challenges or have goals similar to yours? • Communication Style: Do you find the coach's communication style clear, concise, and easy to understand? Step 6: Consider Logistics and Cost Coaching programs come in various formats (in-person, virtual, and group coaching) and at different price points. Determine a budget that works for you and a schedule that fits your life. Step 7: Make Your Decision and Dive In! Choosing a coach is a personal decision. Trust your gut instinct and go with the coach you believe will best support you on your journey. Bonus Tip: The Importance of Ongoing Evaluation Regularly assess the effectiveness of your coaching relationship. Are you achieving your goals? Are you feeling motivated and supported? If not, don't hesitate to have an open and honest conversation with your coach or consider exploring other options. Remember, the right coach can be a powerful catalyst for growth and positive change. By following these steps and taking the time to find the right coach for you, you can set yourself up for a transformative coaching experience that will help you reach your full potential. Remember, coaching is a partnership, and finding the perfect coach for you can make all the difference in your personal and professional growth. March, 2024 www.thecioworld.com 18