YogaPose&FlowTechnicalSupport ThankyouforusingYogaPose&Flow. YogaPose&Flowisdesignedtomakeyogasimple,flexible,andeasytopractice.Ifyouhave questionsorexperienceanyissueswhileusingtheApp,pleasefindtherelevantinformation below. 1. PremiumFeatures YogaPose&FlowoffersPremiumfeaturesthroughin-apppurchasesandsubscriptions. Premiumfeaturesmayinclude: • YogaFlowBuilder • TimelessYogaPractices&Programs • YogaPractice&ProgressTracking • DailyYogaPracticeRecommendations • Additionaltoolsandfeaturesforpersonalizingyourpractice Premiumavailabilitymayvarydependingonyoursubscriptionorpurchase. 2. RestoreYourPurchase IfyouhavealreadypurchasedPremiumbutthefeaturesarenotavailable,youcanrestoreyour purchase. PleasemakesureyouaresignedintotheAppleAccountthatwasusedtomakethepurchase. IntheApp,goto: Settings → RestorePurchases Ifthepurchasestillcannotberestored,pleasecloseandreopentheAppandtryagain. Iftheproblempersists,pleasecontactus. 3. SubscriptionManagement YoursubscriptionismanagedthroughyourAppleAccount. Youcanviewyouractivesubscriptions,changeyoursubscriptionplan,orcancelasubscription fromApple ' ssubscriptionsettings. YogaPose&Flowdoesnotdirectlyprocessorstoreyourpaymentinformation. 4. YogaDataandPrivacy YogaPose&Flowdoesnotrequireanaccountorlogin. Yourpersonalyogadata,including: • Favoriteposes • Customyogaflows • Yogapracticehistory • Yogaprogress isstoredlocallyonyourdevice. Thisinformationisnotuploadedtoourservers. Becauseyouryogadataisstoredlocally,deletingtheAppmayalsodeletelocallystoreddata. 5. AppPerformanceIssues IftheAppisnotworkingasexpected,pleasetrythefollowing: 1. MakesureyouareusingthelatestversionofYogaPose&Flow. 2. MakesureyourdeviceisrunningasupportedversionofiOS. 3. CloseandreopentheApp. 4. Restartyourdevice. 5. Iftheproblemcontinues,contactoursupportteam. Whencontactingus,pleaseinclude: • Yourdevicemodel • YouriOSversion • YourYogaPose&Flowappversion • Adescriptionoftheproblem • Screenshotsorscreenrecordings,ifhelpful Pleasedonotincludesensitivepersonalinformationinyoursupportrequest. 6. PremiumPurchaseIssues IfyouwerechargedforaPremiumpurchasebutcannotaccessthecorrespondingfeatures, pleasefirsttry RestorePurchases withintheApp. Iftheissuecontinues,pleasecontactusandprovide: • Theapproximatedateofyourpurchase • ThePremiumproductorsubscriptionyoupurchased • Ascreenshotofthepurchasereceipt,ifavailable Forpayment,billing,orrefundrequests,Applemaybeabletoassistyoudirectlybecause purchasesareprocessedthroughtheAppStore. 7. FeatureRequestsandFeedback Wewouldlovetohearfromyou. Ifyouhavesuggestionsfornewyogaposes,yogaflows,programs,features,orimprovements, pleasecontactusandletusknow. YourfeedbackhelpsusmakeYogaPose&Flowbetter. 8. ContactSupport IfyouneedhelporhaveanyquestionsaboutYogaPose&Flow,pleasecontactusat: Email: 617143896@qq.com Whencontactingsupport,pleaseprovideenoughinformationforustounderstandand reproducetheissue. Weaimtoreviewsupportrequestsassoonaspossible. YogaPose&Flow FreeYourBody.FindYourPeace.