Krzysztof Zoladz Chicago, IL 60634 Email: chriszoladz@outlook.com (872) 258-7682 Education _____________________________________________________________ Wilbur Wright College - Chicago, IL General Educational Development Degree (GED) July 2012 to July 2012 Work Experience _______________________________________________________ Computer Data Wiping Technician Sipi Asset Recovery - Elk Grove Village, IL January 2022 to Present ● Ensure privacy and data protection along with providing technical support ● Perform troubleshoot activities for laptops, phones, and desktops ● Utilize data wiping steps to ensure the client's equipment is wiped clean using White Canyon WipeDrive Enterprise ● Operated Microsoft Dynamics 365 to input data into the company’s database ● Responsible for training and collaborating with other team members IT Support/Desktop Support Freelancer February 2012 to Present ● Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive ● Monitor computer hardware performance and diagnose system issues ● Set up new configurations for computers including OS image deployment ● Install, configure, and upgrade software applications ● Troubleshoot and resolve software application and OS related problems ● Install, configure, and troubleshoot LAN equipment included but not limited to wireless access points, switches, routers, servers, and other components that enable devices to connect to LANs via wide area networks ● Identify, prioritize, and escalate situations requiring urgent attention 4th Key Manager Pets Supermarket - Oakland Park, FL October 2019 to May 2020 ● Organized all store operations ● Responsible for managing and ordering store inventory ● Oversaw all cash management, including payments received and refunds given; thoroughly count and document end-of-shift cash amounts, and keep track of discrepancies for reconciliation purposes ● Partnered with co-workers to share ideas and encourage a positive and productive work environment ● Supervised store crew, assign, direct, and assist crew if needed, aid customers, and manage all customer relation issues Sales Associate Pets Supermarket - Oakland Park, FL August 2019 to October 2019 ● Responsible for stocking shelves and helping customers in cleaning animal cages and maintaining the store ● Ensure that the products are well stocked to meet customer requirements on time and efficiently perform the tasks of ensuring that the pets are looked after in a well manner ● Guaranteed high level of customer satisfaction through excellent sales service, and processed POS (Point of Sale) purchases. Volunteer Experience ____________________________________________________ Board of Election Commissioners March 2018 to November 2018 ● Responsible for the conduct of the election in the precinct polling place ● During election day, responsible for: setting up equipment, checking in voters, issuing ballots, resolving questions, consolidating, and reporting results after the polls close ● Assisted with any technical troubleshooting of equipment such as desktops and laptops ● Configure equipment with wireless and/or wired internet connectivity Swedish Covenant Hospital September 2016 to August 2017 ● Installed new software on existing personal computer based systems ● Wiped and imaged laptops/desktops ● Troubleshooted laptop, desktop, iOS, and android issues Languages ● English ● Polish