Effective ways to tackle Payroll Error PS038 in QuickBooks QuickBooks payroll service allows you to send employee and contractor payments using paychecks. However, Payroll Error PS038 in QuickBooks sometimes causes problems while sending the payroll through paychecks. If your QB also fails to deliver the paychecks and displays this error code, give this blog a read to find out why the error develops and easy methods to get rid of it. Rectify the error easily with the troubleshooting directions given by our QB support team at 1-855-856-0042. Leading causes of error PS038 while updating payroll You can sometimes encounter difficulties while sending paychecks from QuickBooks or updating the payroll service. The main reasons for this payroll issues to emerge on your QB Desktop are mentioned below- QuickBooks fails to deliver new paychecks as there are already numerous stuck paychecks in the software's ‘Online to send’ section. Network connectivity while sending the paychecks or updating the service can also hinder the process. QuickBooks cannot connect to the Intuit servers due to an incorrect service key or expired payroll service subscription. The easiest procedure to deal with QuickBooks online to send error PS038 You cannot submit the payroll via paychecks or download the latest payroll updates after this emerges on your QB Desktop. You must use the following procedure to ensure this payroll error doesn’t emerge again- Step 1- Find the stuck QB paychecks that cause this issue QuickBooks displays this error code when it fails to send new paychecks due to piled-up paychecks that weren’t delivered. You must begin by finding the paychecks stuck as ‘online to send’ in the software- Run your QB application and go to the Edit menu at the top. Select the Find option and go to the Advanced tab in the following window. Sort the data by clicking the Choose filter option and selecting Detail Level as the filter. Hit the Summary only option and click Online Status. Select Online to send and click the Find option to see all the undelivered paychecks in the software. Step 2- Toggle your QB paychecks details or delete them from the software The stuck paychecks you found must be deleted, or their details must be changed to ensure they don’t cause problems in the future. Refer to these steps- Go to the top of the paychecks list and single-tap the first one in the list. Click the Paycheck Detail option and move to the Review Paycheck section in the following window. Go under the Earnings tab and create a new earning item that resembles the list's previous item. Select No in the Net Pay Locked dialogue box. Do not edit the tax amounts or net pay, and tap No in the options. Click Yes in case a Past transaction message comes up on the screen. Hit Save and Close and click Yes in the Recording Transaction warning message. Open the edited paycheck again and go to the Paycheck Details again. Remove the item you added in the Earnings tab and leave the net pay & tax amounts unchanged. Go to each stuck paycheck individually and use this procedure to erase them from the software. Conclusion This blog gives the details of Payroll Error PS038 in QuickBooks , which stops you from sending paychecks to employees or vendors. The usable measures to take against this payroll issue are also described in the blog, and we suggest you use them to send payments using the paychecks without any issues.