etika No.1 Spinningfields, Quay Street M3 3JE Manchester, United Kingdom 033 33 444 224 etika.com Dear [Customer_Name] Welcome to etika We have some news! Paybreak Limited, and our trading name afforditNOW are changing name to etika (a trading name of etika Finance UK ltd). Why are we changing our name? We believe that etika better reflects what we stand for. The name etika means ‘ethical’ in several languages and that’s exactly what we want to bring to finance - a responsible and fair approach to lending money. As one of our existing and valued customers we wanted to share this news with you and let you know what will change as a result of this. Not a lot will change for you. Your loan agreement and terms and conditions remain unchanged. The only difference will be that yo u will soon see ‘etika’ on your credit file and your bank statement when we collect your Direct Debit. You can still manage your account online, view your finance agreements and make payments on our website by clicking here ; simply use the same username and password you set up under Paybreak/afforditNOW. If you need any help with navigating our online portal then please do not hesitate to drop us a line at hello.uk@etika.com Our email address has changed along with our Customer Service phone number. Our new contact details are as follows. Email us at hello.uk@etika.com Call us on 0800 028 9321 Website: www.etika.com You don’t need to do anything, we will take care of everything for you, so sit back and relax. However if you do have any questions then please feel free to visit our FAQs page by clicking here We’d like to welcome you to etika. Best wishes, The etika team et i ka is a trading name of etika Finance UK Limited, a company authorised and regulated by the Financial Conduct Authority. etika Finance UK Limited is a UK registered company, registration number 7440512. Registered Office: WeWork, No.1 Spinningfields, Quay Street, M3 3JE Manchester, United Kingdo m