I am a focused, responsible Programme & Street Works Manager who has a track of record working at the operational heart of organisation. With ability to work independently in an environment of change, challenge, multiple deadlines and priorities. I plan, delegate, monitor and control the whole project lifecycle. I have extensive experience of Business Operational matters and I am passionate about supporting individuals and businesses to excel. Right now I am looking for a suitable complex position with an exciting company that is looking to employ individuals of the highest calibre. SUMMARY 6 From 11. 2022 10 9 years 8 1 year 4 monts 8 SKILLS Fttx Virgin Media Pia Build & Design Statutory Compliance Fibre Build, Telecoms , Civils, Poling Agile Project and Business Management marita.jackowiak@gmail.com linkedin.com/in/maritajackowiak Marita Jackowiak FTTx VM/O2 Contract - Statutory Street Works & Permitting Manager 0757 066 89 08 Wigan WN5 EDUCATION - The aim of the studies is to provide students with the knowledge necessary to implement an agile approach to managing an organization and creating and running self-organizing teams; learning about contemporary methods of managing organizations based on the methods of self-organization of work and increased participation of employees in the creation and management of their work environment. This course enables students to acquire practical interdisciplinary knowledge, skills and competences in the eld of: leadership, development of managerial competences as well as personal development, psychology, social communication and modern management methods in the Agile approach, which lead to more effective work, business development, more effective operation, management and organization, as well as combining the activities of many spheres in the organization (bringing many bene ts). This approach is associated with readiness and openness to innovative forms of management - it focuses on the way of thinking, values and people. The curriculum of the course covers, among others, topics related to: organization management, leadership, self-determining / self-organizing teams and Agile methodologies. The graduate knows and understands the methods (Kanban, Lean Development, Scrum) and contemporary models of organization and work management; knows the tools and proven solutions used in the work of self-organizing teams, thanks to which he is prepared to act as a leader in them. He can lead interdisciplinary, self-organizing teams in large corporations, as well as small and medium-sized companies at various stages of development, operating in conditions of permanent change and uncertainty. After graduation, students can nd employment as experts, managers and leaders in organizations. 2020-09 2021-10 PGDip Level 7 Postgraduate in Agile Management WSKZ University in Wroclaw Poland -Grade distinction - 2020-10 2020-12 NCFE Level 2 Certi cate in principles of Team leading (including Coching level 3) Trafford College Trafford.ac.uk level 7 postgraduate PGDip in Agile Management in Business at University in Poland Project Management , Agile, Lean, Kanban, Scrum see courses section 10 Statutory and Streetworks Compliance I have experience of operating EToN and highway management computer software packages in common use within the industry. A broad understanding and experience of the principles and practice of road and street works activities and methodology. A good understanding of the statutory framework governing works. In-depth understanding of noticing and coordination procedures de ned within the TMA, NRSWA and the Code of Practice for the Coordination of Street Works and Works for Road Purposes and Related Matters and the Permit Scheme. I undertake effective and timely day- to-day liaison and information exchange with utilities and highway authorities in order to ensure works impacts are understood and effectively managed. Especially experienced in liaision with North West Areas like : Manchester MCC, Trafford, Salford, Altrincham, Stockport, Tameside, Bury. I decide on appropriate use of statutory controls for minimising disruption, in accordance with the New Roads and Street Works Act 1991 (NRSWA) and the Traf c Management Act 2004 (TMA), including directions for controlling works timing, challenges of works duration and assignment of speci c conditions to permits. 9 10 years of experience from 01.2014 6 NRSWA Coordination of Streetworks, Planning and Programme Scheduling, Utilities, Validation , Engineering Administration Transport Planning and Operations Achieved level 2 NCFE Quali cation number 603/3883/0 Certi cate number 52303292 - Subjects included International Relations, Marketing, HR Management, Analytic, Economics, Entrepreneurship, IT, History, English, Sociology, Law, Psychology, Philosophy, Advertising, Copywriting, Events and Co- ordination, Project Management, Film-making, Branding, Operation Of Special Services etc. 2009-09 2011-06 Bachelor's of Science Hons of Journalism and Political Science combined. Chartered Professional University of Humanistic Science and Journalism https://www.youtube.com/watch?v=mgO3upF73R8 . www.wsnhid.pl ; https://cdv.pl/ Symology Promoter and Inspector Certi cates Aurora Certi cates MS Project Certi cate IOSH Managing Safely FOA CFOT Fibre Cabling course - 3 days Prince 2 Foundation New Manager Foundations certi ed by Project Management Institute Agile foundations certi ed by Project Management Institute Transitioning from Waterfall to Agile Project Management certi ed by Project Management Institute SAP ERP essential training certi ed by National Association of State Boards of Accountancy (NASBA) Learning AutoCad Certi ed by LinkedIn Learning Training Course by Autodesk Certi ed Instructor in both AutoCAD and Revit Architecture ArcGIS Pro training by Gordon Lackett GIS/CAD Consultant | LinkedIn Learning Instructor Six Sigma Foundations certi ed by Project Management Institute Operational Excellence certi ed by Project Management Institute Change Management - guiding principles and practices - certi ed by Alison Project Leadership Linkedin certi ed The coaching habit Linkedin certi ed The leadership habit Linkedin certi ed NCFE Trafford College level 2 Safe Handling of Medications in Health and Social Care The six morning habits of high performers Linkedin certi ed Planning Professional Career including Law at Work Place and Entrepreneurship certi ed by Human Capital National Cohesion Strategy and The European Social Fund Number of courses completed by Quantic School of Business and Technology all certi ed at MBA level : Blue Ocean Strategy, Cultural Intelligence, Marketing Fundamentals, Microeconomics: Supply and Demand , One-variable Statistics, Accounting Fundamentals, Customers Discovery, Finance: Time Value of Money 3 months of Transport Planning , Route Planning, Operations in City Link Warrington - 10 CPD certi ed -Medical Records, Patient Con dentiality in the Healthcare Industry, Filing Systems in Medical Of ces, Appointment Scheduling, Medical (Clinical) Coding, Billing and Important Aspects of Medical Administration, Law, Medical Services and Ethics 10 More than 5 years of experience in Managing a small team of co- workers (10 people ), NCFE level 2 9 5 years of experience in management and selling products 8 ArcGIS, SAP, Salesforce, Credit and Credit Card Online Application by BNP Paribas; Credit Risk Assistant; WMSite Utility Clean Water Software and BT; NRSWA Symology; Excel; Microsoft Of ce; Microsoft Outlook; Microsoft Publisher; Microsoft Word; CRM; Corel Draw; Adobe Illustrator; Adobe InDesign; Access; Adobe Photoshop ;City Link Route Planner, DHL, DPD, Graylaw App, AutoCad 10 1 year of experience as On-screen Journalist and Editor in Tvp Poznan Regional Public Television and Asta Tv Private Regional TV in Poland; researcher , editor and Correspondent Polish Echo Manchester 10 1 year of experience in Creative Media 3 years of Studies 1 year of experience in Marketing 9 Polish Native Speaker Medical Secretary Leadership skills, Banking, Finance, Insurance, Credit Control , Banking Administration Computer Skills Research, Editing, Journalism Media, Marketing , Public Relations, Languages Manual Handling Awarness HSQE certi ed by ROSPA +CPD CPD medical secretary diploma - able to work in NHS sector . Diploma in Customer Service Professional by Conexions Cambridge FCE Cambridge English (also known as ESOL) is a department of Cambridge University. Advanced English Certi cate by University of Cambridge EXPERIENCE Managing the majority of situations in the negotiation of designated contracts through effective use of engagement and challenge to ensure agreed objectives. Negotiate, introduce and manage variations to permits and contingency plans, including the removal/suspension of works activities, during incidents such as emergency situations and severe weather events, at short notice and to tight commercial constraints. Manage/oversee working practices and databases (eg, permits, TTRO's, S50, S58, S74, noticing) including: implementation, monitoring and correcting errors, supervising and training staff and advice on the introduction/creation of new working practices and strategies. Liaision with streetworks promoters/contractors as required to answer enquiries or for discussion to ensure the delivery of co-ordinated and collaborative streetwork activities, best working practices and strategies. Co-ordinate, and minimise the impact of, works activities through: determining applicable permit conditions and other licences appropriate to the site and activity Chairing HA’s regular fortnightly coordination, programme and performance meetings. Maintaining personal and professional development to meet the changing demands of the job, participate in appropriate training activities encourage and support staff in their development and training. Leading the creation of the new PMO including programme, project planning, build and hot job departments. Statutory Street Works Compliance & Permitting Manager United Living & GBC - I assist more experienced Project Manager with large, overly complex, or highly critical projects on Falcon. I help with management duties and oversight. I also have a project assigned of my own which is Rural Build - Chief Engineer's. 08.2022 11.2023 Assistant Project Manager with NRSWA Compliance - Street works permitting of cer. Morrison Telecom Services*Leyland English Cae Cambridge Advanced English Certi cate by University of Cambridge Russian basic French basic Project Management of operational teams – ex & civils End to end delivery of the FTTP ( bre to the premise) build programme. Management of Supply chain. Attending and chair all required meetings both client & MTS / Supply chain. In-depth knowledge of Openreach speci cations & documentation. Ensuring prompt and accurate completion and return of relevant compliance documentation. Ensuring relevant Health and Safety standards are followed and achieved. Leading and developing a team to successfully meet and exceed both MTS/Openreach expectations. Jeopardy managing of works to ensure that the required by date delivery and volume delivery targets are met. Ensure staff/operatives are regularly monitored and motivated to deliver the highest possible standards. Reporting to Steve Aquillina References: DM Neil Trudgill PM Ash McGivern PM John Woosey SPM Nathan Beckett - I am responsible for Projects Coordination, management , planning and Overseeing an FTTP PON build programme of multiple Spines and Spines build. This includes surveying, build and handover to our partners. I coordinate and manage all aspects of a project. I assist with onboarding teams, coordinating and managing civils and ex teams. I ensure back of ce preparation of logical and intrusive surveys to build preparation, build delivery: validation of civils and ex, LRR, FNC's, (cabling, splicing, testing, ) audit, submission and invoicing/DFE of works. I assist Supervisors, Surveyors, Intrusive test rod and rope teams, civils avoidance teams, validators and project delivery teams, Tm companies, suppliers, and contractors. I ensure operational and commercial targets are achieved. I prepare project forecast and highlight project risks. I work con dently to strict timescales and manage multiple activities at once in order to achieve client set deadlines for task completion. I am responsible for direct communication with clients and contractors through daily conference calls & face to face meetings. I work closely with OR Managers and FBC's. Timely & consistently I maintain, update and analyse data on shared trackers, survey, build, abt, civils, poling to the high standards required. I am responsible for permitting in NW. 01.2022 08.2022 FTTP Project Delivery Coordinator with Streetworks Morrison Telecom Services-Leyland I have extensive experience of engaging with Local Authorities (Manchester & Lpool). I train & coach the team both planning & streetworks wise. I work closely with Flex supervisor, cablers and splicers. I'm responsible for Civils & Flex/PON and Spine Programme. I oversee Iogical & intrusive surveing. I help with process implementation & improvement across wide geographical area (9clusters) I use systems like Orion Network Platform, Work Manager for Streetworks and Permitting. I am also Salesforce Superuser. I take on extra duties when required. I visit sites. Currently reporting to Senior Project Manager Matthew Barker References: Matt Barker Nathan Beckett Steve Aquillina - Planning and coordinaton of works for multiple small and large scale telecoms projects FTTP, civils and poling. Programming works /Duct, blockages, pole leads, boxes. Immediate Response Management. Temp cover of poling manager role due to absence. Management of engineering teams. Risk Management. Resolving eacalations, works promotion issues. Obtaining Safe Digs. Arranging joint site visits with Openreach, Cadent, Ha. Working closely with supervisors and surveyors, delivery & project management. Agreeing permits conditions. Opening and closing of notices. Stock Control, ordering specialist engineering equipment. Project Management. Tracking Expenses, budgetting. Change Management, lean development. Reporting, attending programme meetings. Keeping customers updated of works progression. Arranging site access WWTW, Canal & River Trusts, private lands. 12.07.2021 12.2022 Programme & Streetworks Coordinator Morrison Telecom Services- Leyland - I am experienced planner with high level of autonomy. I am making things happen by planning, implementing and ensuring that events stay on course. I help to bring innovation, improve customer experience, achieve the highest standards of health and safety and provide end-to- end view of all the mainenance activities in progress . I am solving operational issues, allocating R&M resources, monitoring expenses, 04-2019 10.07.2021 East Area Planning & Streetworks Team Leader Network Plus -Warrington making sure projects are completed in time and withing burget, I help nding solutions to reduce costs. I maintain strong relationships with local authorities. Salesforce &Symology Pro ciency .Contributing to leakage drive meetings. Providing support and acting as a coach, leader for the team of schedulers and streetworks. Leadership of engineering teams. References: Lee Jones Site Agent; John Coventry Site Supervisor Non Core, Robert Loughnane Operations Manager; Hannah McKeown Business Analyst; Liam Hall - North Operations Manager ; Darren Gleeson - Gang ; Pat Ward- Gang Stewart Hamilton United Utilities Network Technician; Karen Bowen United Utilities Scheduler; Alex Hill United Utilities Network Technician; Peter Rowell United Utilities Network Technician - Programming, allocating, and coordinating work orders, through liaison with Site Supervisors and/or Direct Service Providers Ensure that Teams are issued with job-packs, documentation which de nes the work required and includes safe dig prints where required Ensure that local authority and statutory provisions for the administration of Streetworks are complied with. Maintain accurate records of planned, in-progress and completed work. Allocating responses. Comply with the relevant Health and Safety Policy provisions Support and service the client and ensure all agreed client and internal KPIs are met or exceeded. Escalate works promotion issues and resolve issues. Ensure that the work is on a consistent basis with minimal error. NRSWA Coordination of Streetworks -Ensuring all works are completed on time as to not incur any FPN's ( Fixed penalty notices.) Opening and Closing of Notices using bespoke systems whilst ensuring that all aspects of the Traf c Management Act are met. Analysing, Reporting and Cancelling defect notices on completed works. Covered variety of roles within years : validation, prints, streetworks , on/off sitting, customer service, reinstatement and planning for whole North West area and trained at least 20 new starters References : Lisa Ward South Planning Manager, Natalie McDermott People Manager, Jody Heys Streetworks Manager; Peter Eason Planning Team Lead and Coach ; Adam Foster Planning Manager; Trevor Jones; Paul Wharton , Hugh Pritchard; Robert Hampson; Liam Hall; Dave Double, James Lawton Account Manager . Hannah McKeown- Analyst ; Phil Stalker UU Analyst ; Alaine Gustavsen Support Svc's UU ; Gareth Williams Events UU (email hrhelpdesk@amey.co.uk - staff number 128324) 2014-01 2019-04 Senior Operations Planner with Streetworks NRSWA Amey Plc - (UU Warrington Lingley Mere Business Park) - Allocating jobs to drivers. Dealing directly with customer / driver issues Monitor compliance of driver delivery paperwork and ensure this is matched at the end of each day Pro-actively seeking opportunities to improve transport ef ciency and transport costs Using the Vehicles tracking systems to monitor drivers and routes Managing driver schedules, assisting them with directions / planning using transport software Tracking and parcels Client liaison. References: Dave Marshall Depot Manager 2013-09 2013-12 Transport & Logistic Planner at City Link Depot in Warrington City Link Warrington - Head inbound marketing initiatives creating e-newsletters, social media content. Created direct marketing materials, designing direct mailings, coordinating circulation of postage. Maintained customer database. Researching customers satisfaction. Managed a company's interaction with current and potential future customers in Europe in English, German and French language. Produced targeted and multi-lingual advertising collateral in-line with the market research. E-commerce and wholesale. Bookkeeping, Managing Company's transactions via PayPal, amazon and eBay accounts. Resolve customers' service or product inquiries promptly and professionally by performing activities such as placing orders, processing refunds, and answering questions . Coordinate customer service needs with other departments as required ensuring excellent customer service. Contribute to company and department goals, and meet KPI's References Brian Holland Operations Manager 2012-07 2013-08 International Relations and Marketing Advisor - (Commercial/Sales) Exertis MSE-Warrington - Analysed credit data and nancial statements to determine the degree of risk involved in extending credit or lending money. Setting new customer credit limits. 2006-06 2012-07 Head of Credit Assistants Bank Cetelem S.A and Sygma Banque Societe BNP Paribas Group -Pila (Poland) Maintaining customer les with nancial statements and bank reference information. Evaluating credit risk. Projecting sales. Reviewing credit applications. Completed loan applications, including credit analyses and summaries of loan requests, and submit to loan committees for approval. Gathering credit reports, nancial histories and other data for credit analysts Analysed authenticity of documentation. Managed small group of co-workers (10) Cash and credit card management. Dealed with credit insurances Ef ciently and accurately preparing, inputting and maintaining nancial information and data on the company nance and payroll systems, including using Excel and Word References: Marek Holysz Regional Manager