233 249 343688 nanamoasi@gmail.com 1. Effective team player 2. Active listening and problem- solving skills. 3. Excellent report writing skills 4. Hardworking and self-motivated 5. Goal and results Oriented 6. Communication and persuasive speaking Bachelor of Arts Social Sciences University of Cape Coast 2013-2017 T.I Ahmadiyya S.H.S. WASSCE EDUCATION CAREER OBJECTIVES An opportunity in an organization that will allow me to utilize my skills, knowledge and experience gained in both Academia and Administration to advance and make positive contributions to the organization. WORK EXPERIENCE REFERENCES Mrs Lydia Anin Marketing Officer GWCL, MAMPROBI District 0555888479 Mrs Bernice Andorful District Commercial Manager GWCL, Kaneshie District 0208169765 HENRIETTA AMOASI C u s t o m e r C a r e A s s i s t a n t ( C C A ) Duties: Establish formal report arrangements on project progress Receive and review detailed reports on programmes and project from the programme’s director Perform other related duties in accordance with instructions from authorities. Administrative and Programmes Assistant September 2017 to July 2018 NATIONAL SERVICE SCHEME (NSS) NATIONAL COMMISSION FOR CIVIC EDUCATION (NCCE); Duties: Acknowledge and address customer complaints, Process orders, forms and applications for new service connections, Ensure customer satisfaction and provide professional customer support, and Receive, account and report on daily revenue mobilizations. Customer Care Assistant and Cashier August 2018 to Date GHANA WATER COMPANY LIMITED (GWCL) CORE COMPETENCE 2008-2012 TOOLS Microsoft Word Powerpoint Google PROJECTS Research on how ones ethnicity influences his or her lending and borrowing behaviour in the Cape Coast metropolis Research on anti-corruption Rule of law and accountability ratio of Ghana by the NCCE SEMINARS Data Analysis Workshop using SPSS October 2020 Exceptional Customer Care August 2019 Career Development Summit March 2018 Career Workshop by Corporate Life Consult February 2018 Grow Hort August 2017 Exit Summit by SRC, UCC November 2013