AMIR MAKKAWI Sales, Customer Service & Operations Professional Jeddah , KSA ameer1957@hotmail.com +966 543124884 OBJECTIVES Motivated and adaptable professional seeking to join a forward - thinking company where I can leverage my skills in sales, operations, and customer service. With experience in showroom management, client handling, product training, and HR support, I aim to c ontribute to organizational growth while developing both professionally and personally. CAREER HISTORY Swissport Saudi Arabia Passenger Services ( Current) Jeddah, 202 4 – Present • Operate key systems: Altia, GoNow, Maestro • Support daily passenger handling and gate operations Mohammed Omar Al - Esayi Electronics Group Sales & Marketing Executive / Showroom Manager Jeddah, 202 2 – 202 4 • Managed full showroom operations including product ordering and inventory coordination • Provided end - to - end customer service, handling complaints and inquiries both in - person and by phone • Delivered training programs for new staff • Handled promotional campaigns and explained product features for in - store marketing events • Specialized in home appliances sales and client consultations A qwat institution Jeddah , 2021 – 2022 Short - term HR role (Personnel Clerk ) • W orked on Qiwa, Mudad, and GOSI platforms • Assisted in onboarding and employee data updates EDUCATION College of Economics and Administration , King Abdulaziz University Diploma in Banking and Insurance | GPA: 4.3 – Second Class of h onor TRAINING COURSES • Technical and Vocational Training Corporation • Modern Entrepreneurial Projec t • Effective Life Balance Techniques • Graphic Design Basics • Noor Central System • Human Resource Managemen t • Al - Esayi Electronics Training Programs • Salesman Development Program SKILLS • Sales & Negotiation • Customer Relationship Management • Team Leadership & Training • Inventory Management • Time Management • Verbal Communication • Adaptability • HR Systems (Qiwa, Mudad, GOSI) • Microsoft Excel