EMMANUELLA KALORNE SOK U S okuemmanuella6 8@gmail. com | +233 556827801 SUMMARY PROFILE I am highly motivated and results - driven indi vidua l wi th ex ceptional abilities in taking on responsibilities , managing multiple pri orities with a positive attitude and adapting to chang ing work environment s. A strong commu nicator with record of building positive relationship s and eff ectively collaborating with team work. EDUCATION University of Cape C oast Expected G raduation : August 2025 BACHELOR OF SCIENCE (COMPUTER SCIENCE) R el evant Courses : Computer Net working , C omputer S ecurity , Software Engineering, C omputer Graphics , Operating S ystem s, Research Methods , N umerical A naly sis, D iscrete Math ematics EXPERIENCE IT Support intern N orthern E lectricity D istri but ion C ompany ( NEDCo ) | S eptember 2024 – O ctober 2024 • P rovided first level technical support at t he help desk, assisting staff with hardware, software , and network issues • P erformed system troublesh ooting , OS installation ( U buntu to windows 10), and password recovery. • P arti ci pated in cable termination , network configuration, and set up of network devices(routers, switches, access point s ) • A ssisted in diagnosing network problems and supp ort ing basic I P addressing and connectivit y checks Data A nalytics trainee T hrive Africa (online)| November 2024 – Januar y 2025 • C ompleted intensive training in data analysis using tools su ch as Excel, SQL, and Powe r B I • Gained hands - on e x perience with data cleaning , visualization , and st ory telling techniqu es • W orked on real - wo rld projects involving data collection , analysis , and present ation. SKILLS • G ood communication skills gained through class presentation s. • T eam work , a skill gained from working with colle a gues to complete group assig nment s. • I ntermediate level in Data analysis • B asics in networking