Genesys Internal Queues • Case Loop Escala tion • Diamond Bond • Dugout • Ecom E scalation • Gift Card Escalation • GIS to KJO • GIS to ZPP • Home Off Escalation • KJO Assistance Placing Order • KJO B A Specialist • KJO C o ach • KJO Customer Complaint • KJO Escalation • KJO Fo rward from VJC • KJO Go In Store • KJO Order Received • KJO Order Status • KJO Repair Warranty • KJO Special Orders • KJO Statements • KJO Store Assisted Sales • KJO Store Credit • KJO Store Mer chan dise • Special Ord Escal ation • Store Ecom • Store Support Escal ation • VJC Inbound – Banter • VJC I nbound – J ared • VJC In bound – Kay • V JC Inbound – Peoples • VJC Inbound – Zale • ZPP Assis tance Placing Order • ZPP Coach • ZPP Customer Complaint • ZPP Escalation • ZPP Forward from VJC • ZPP Fraud • ZOO Go In Store • ZPP Order R eceived • Z PP Order Status • ZPP Repair Warranty • ZPP Special Orders • ZP P Store Assisted Sales • ZPP Store Merchan dise • ZPP Store SO Backorder • ZPP Unidentified • M emo Stone Sup • Private Lab el Credit Card Assistance • SO Assist