888 447 8065 WHY APOLLO BLOG SIGN IN 5 WAYS TO INCREASE PATIENT REFERRALS AND GROW YOUR PRACTICE Home Blog 5 Ways t o increase pat ient referrals and grow your pract ice By Apollo Team Blog April 4, 2018 Reading Time: 2 minut es Tags: physical t herapy billing soft ware, PT EMR soft ware Pat ient referrals boost your reput at ion, build your credibilit y, and helps t o grow your pract ice by at t ract ing new pat ient s t o your clinic. Working t owards developing creat ive, robust , and smart st rat egies t o encourage pat ient referrals is one of t he effect ive, yet t he cheapest way of growing your pract ice and expanding your pat ient base. Here are t he 5 most effect ive ways t o increase pat ient referrals t o your PT pract ice: 1) Just ask patients f or ref errals. Seems relat ively simple, right ? If your pat ient s are sat isfied wit h your services, t hey will be more t han willing t o refer your services t o t heir friends and family. A simple sign in your clinic t hat says you would appreciat e referrals from sat isfied pat ient s is all it t akes. You can also t rain your st aff t o be more proact ive and t ake t he opport unit y t o ask pat ient s for t he referral t hrough t ext messages, emails or face-t o-face. 2) Ref erral program Physical t herapy clinics need t o be more invent ive in creat ing referral programs t hat pat ient s look forward t o using. PTs can eit her offer cash incent ives, coupons, or discount programs t hat can be used for fut ure visit s. 3) Social media and website Your websit e, mobile app, or social media pages offer a great way t o connect wit h present pat ient s and promot e new referrals. Since, so many of your prospect ive pat ient s are looking for suggest ions about new facilit ies, PTs, and healt h care t reat ment online, it is only prudent t o have an engaging presence online. Allowing your pat ient s t o provide t est imonials on your websit e, or social media account s helps t o improve your online reput at ion. Also, encouraging t hem t o review your services is anot her way of showing your pat ient s t hat you value t heir opinion and you are open t o t aking t heir suggest ions. You can also feat ure t est imonials from current pat ient s in brochures, on social media profiles or your websit e. 4) Cultivate new ref erral sources Ensure your referral process inst ant ly capt ures t he source of new referral visit s. Include a field in your online or offline referral form t hat allows your pat ient s t o list t heir referral source. This way, you will be easily able t o reach out t o t he referring pat ient and ext end your grat it ude personally. This would encourage t hem t o offer more referrals, and you will be able t o nurt ure your relat ionship wit h your pat ient s. 5) G et your staf f trained Mot ivat e your t eam so t hey can ensure your pat ient s have t he best experience when t hey visit your pract ice. Ask t hem t o list any pat ient concerns, address any issues your pat ient s may be facing, collect feedback, and t hank t hem profusely for visit ing. Simplifying t he billing syst em by using physical t herapy billing soft ware will help you improve t he pat ient experience. PT EMR soft ware can also help you st reamline t he before, during and aft er t he pat ient experience t o improve physical t herapy out comes. In a nutshell, patient referrals are a critical source of revenue and growth for your PT practice. While it may seem that receiving referrals, require a lot of effort, technology, and platforms like physical therapy billing software have made it easier for PTs to engage with patients more efficiently and drive referrals. +2022 +2020 +2019 +2018 +2017 +2016 +2015 +2014 +2013 Recent Posts Five Ways a Billing Service Can Revolut ionize Physical Therapy Pract ice EDI 835 File Post ing Made Simple wit h Apollo 5 Benefit s of Moving t o Cloud-Based Pract ice Management Soft ware Archives HOME COMPANY FEATURES PRICING CONTACT US GET A FREE DEMO