I am a versatile professional with over 10 years of experience in modeling, along with expertise in marketing, photography, videography, and graphic design. Skilled in customer engagement, team collaboration, and brand development, I bring creativity and precision to every project. Proficient in Adobe CS6 and Microsoft Office, I am dedicated, disciplined, and passionate about growth, innovation, and delivering high- quality results. About Me Professional Experience luqimaxstudios@gmail.com 060 688 6651 / 084 813 5960 12 Ridgemoor Street Voorbrug, Delft 7100 Cape Town, South Africa LUQMAAN MC WHITE Business Solutions Specialist July 2024- January 2025 Amazon Client Service Associate EPWC Cape Town Generalist Assist with executing the city’s revival project tasks Assist with cleaning; painting; paving and other clean-up duties. Assist with all other adhoc duties assigned by the Project Coordinator. February 2012 - November 2021 Magic Scapes Home Maintenance Specialist Provide professional gardening services, including planting, pruning, and lawn care. Perform interior and exterior painting, ensuring high-quality finishes. Offer polishing services for furniture, floors, and other surfaces. Set up and maintain fish tanks, ensuring optimal conditions for aquatic life. Deliver comprehensive home maintenance solutions to improve and maintain property aesthetics. Contact Octo ber 2022 - April 2023 Assist with resolving customer order queries and issues via inbound telephone and chat support. Troubleshoot account access restrictions and provide solutions. Provide world class experience by escalating cases to the relevant teams where necessary. Resolving 3rd party seller related issues on behalf of customers Provide resolved outcomes to customers via call or email Customer Experience Agent May 2023 - March 2024 Walmart (Merchants) Assist with resolving customer order queries and issues via chat support. Provide suggestions aligned to so lv ing customer issues Escalating cases to the relevant teams where necessary. Adhoc - Site Videographer for competition campaigns against other BPO sites. Education Concept Interactive College NQF 5 - (Matric Bridging Course) Media Marketing & Business Management 2014 - 2015 Parow High School Grade 10 2007 Hobbies & Other Interests Relationship Management 94% Business Analysis 82% 95% 78% Photography & Videography 70% Graphics Design 81% Skills & Proficiencies Communication Web Design & Editing 88% 84% Project Facilitation 87% Critical Thinking 92% Business Solutions Microsoft Office Brazilian Jiu-Jitsu Mixed Martial Arts \Kickboxing Personal Training & Coaching Other Work & Freelancing Experience January 2006 - October 2008 Ahmed’s Fruit & Veg Service & Sales Associate Promote and sell fresh produce to customers. Ensure product quality and freshness, handling inquiries and providing excellent customer service. Manage inventory, restock shelves, and maintain product displays. Process orders, track sales, and contribute to achieving sales targets. Offer helpful advice on produce and maintain a clean, organized environment for customers Provide garden refuse, junk, and rubble removal services. Assist with home moving, including packing and transportation. Ensure efficient and timely service for all removal and relocation tasks. Manage the safe disposal of waste and materials in accordance with regulations. Offer professional and reliable services on weekends and holidays. July 2005 - February 2021 Isfahan Removals Specialist March 2015 - October 2021 Decan Models Model Perform as a model in photo shoots, fashion shows, and other promotional events. Act in television series, films, and commercials, bringing characters to life. Collaborate with photographers, designers, and directors to achieve desired visual outcomes. Maintain physical fitness and appearance to meet industry standards for modeling. Continuously develop acting skills and take part in auditions and workshops. (Freelancer) (Part-Time) April 2015 - Current Macscrubber Marketing Manager Develop and execute marketing strategies to boost brand awareness and sales. Conduct market research to identify trends and customer needs. Manage advertising campaigns across digital, print, and social media. Oversee the marketing budget for efficient resource allocation. Analyze campaign performance and adjust strategies for optimal results. (Freelancer) Work References Amazon Lee Lebisi - 067 760 5393 Walmart Shaakirah Isaacs - 082 629 8261 EPWC Kelly-Leigh Ramawuthar - 082 545 6940 Magic Scapes Abdul Mc White - 061 103 6402 Ahmed’s Fruit & Veg Achmat Bassier - 072 221 2018 Macscrubber Moegammad Ganief Mc White- 074 786 9251 Decan Models Farieda Isaacs - 084 583 6118 Isfahan Waleed Mc White - 072 997 7697 Provide photography/ videography services Provide photo editing services Provide logo; poster; pamphlet & website design Film making LuqiMax Studios (Freelancer)