PRIVACY POLICY Privacy Policy Last Updated: 16 May 2025 Welcome to Al Noor Palace ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or stay with us. 1. Information We Collect We may collect the following types of information: ● Personal Information : Full name, phone number, email address, home address ● Reservation Details : Check-in and check-out dates, room preferences, number of guests, payment details ● Identification : Passport, ID cards, or other documents required by law ● Technical Data : IP address, browser type, device information, and pages visited via cookies ● Special Requests : Dietary restrictions, accessibility needs, or health-related data you voluntarily provide 2. How We Use Your Information Your data helps us to: ● Process bookings and payments ● Provide personalized guest experiences ● Respond to inquiries or special requests ● Improve our services and website functionality Privacy Policy 1 ● Comply with legal and regulatory requirements 3. Sharing of Information We may share your data with trusted third parties such as: ● Payment service providers ● IT and website hosting services ● Government authorities , where required by law ● Marketing or analytics services (only with your explicit consent) We do not sell or rent your personal information to third parties. 4. Data Security We use appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. 5. Cookies and Tracking Technologies We use cookies to: ● Enhance user experience ● Analyze website traffic ● Remember your preferences You can manage or disable cookies via your browser settings. 6. Your Privacy Rights You may have the right to: Privacy Policy 2 ● Access, update, or delete your personal data ● Object to certain types of data processing ● Withdraw your consent at any time To exercise your rights, please email us at ameen@alnoorpalace.in 7. Data Retention We retain your personal information only for as long as necessary for the purposes outlined in this policy or as required by law. 8. Children's Privacy Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from minors. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date. 10. Contact Us If you have any questions or concerns about this policy, please contact us at: Al Noor Palace 📍 No.88/152, Big Street, Triplicane, Chennai, Tamil Nadu 600005 📧 Email: ameen@alnoorpalace.in 📞 Phone: +91 73389 44222 Privacy Policy 3